BRITS returning from amber list destinations claim they were told to "lie" about self-isolating to avoid lengthy queues at immigration.
Since Monday, UK arrivals who have been fully vaccinated no longer have to quarantine if returning from a country on the amber list.
However, all arrivals still need to fill in a Passenger Locator Form – which are yet to be updated to reflect the new rules.
Passengers were told to lie on their forms which claim they must self-isolate, even though they no longer have to quarantine, or face queuing hours at immigration as they cannot use the faster e-gates yet.
The Telegraph's John Arlidge claims he was one of the arrivals who was told by immigration to lie on the form.
He explained: "There is currently no button on the UK's Passenger Locator Form (PFL) to declare that you are exempt from self-isolation because you are fully double vaccinated and coming from an amber country."
"If you tell the truth on the locator form and say you are exempt and tick the ‘Government / Assembly Approved’ reason – which is the only option that makes any sense – you cannot use the E-gates."
TV presenter Krishnan Guru-Murthy also tweeted last night: "Chaos at passport control Heathrow – the officer explains the computer hasn’t been updated for new double vaccination from amber rules so the e-gates reject everyone in that group."
Sun Online Travel has contacted the Home Office for comment.
It follows huge queues at Heathrow Terminal 5 last night, with 2,000 arrivals forced to queue for nearly two hours after the e-gates closed.
Passengers claimed there were just four Border Force officials, with other staff members forced to hand out water to those in the queue with temperatures in the UK hitting 30C.
Others said kids were crying while others said it was "unacceptable".
Holidaymakers have already been warned to expect huge queues at the airport this summer due to a combination of more travellers and new Covid checks and restrictions.
Not only that, but Brits could be left on planes that have landed to deal with the huge crowds and avoid the long lines at the terminal.
Lucy Moreton head of ISU immigration union warned they were "not set up to cope with that demand," according to The Times.
She said: “There is no way that the border can maintain that level of checks as the number of travellers increase. We’ve got away with it so far because the number of travellers are so low.
“But even at this point we’re seeing queues of one to two hours. From the number of bookings we’ve seen already, we’ll easily see three, four-hour queues when people start returning.”
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